Quantcast
Channel: SCN : All Content - SAP CRM: Interaction Center
Viewing all articles
Browse latest Browse all 1553

Copy of Categorization Interaction Record

$
0
0

Hi Forum,

 

I would like to check with you if it is possible to copy the categorization of an Interaction Record to a Service Request when creating it as a Follow-up of the IR ?

 

Thanks a lot !!!


Viewing all articles
Browse latest Browse all 1553


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>