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Follow up transaction pop up is not showing for IR

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HI Experts,

 

Please could you help on this below issue:

 

We are creating follow up activity for Interaction record.

 

I am able to see my follow up transactions in  Transaction Type drop down in IR but when I select my Activity and click on "Create Follow-up" button,

 

there is no pop up screen and it is not directing to Activity creation screen but it is displaying "Follow-up transaction was created".

 

I have done copy control between my IR and Activity but it is not bringing me to Follow up activity screen.

 

 

Thanks

Madhu


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