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Action Profile Email Sender Address Changing Issue

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Hi All

I have created Action profile to send e-mail conformation to customers.

I have taken processing as -" Smart forms mail"

The valus for processing as :

form name :              ZCRM_ORDER_CONFIRMATION_01

Processing class :    CL_DOC_PROCESSING_CRM_ORDER

Porcessing method : CRM_ORDER_EXEC_SMART_FORM.

I am able to send mails successfully. But my problem is with Senders address.

I am getting senders addresss as the user name of the CRM who is processing the order. ( For example . if i am creating an order, An e-mail conformation is send to customer with my Sender's name.)

My client want to have a standard e-mail address  for all the mails send to customers from various users.

( example.: customercare@company.com)

Please help how can we customize it in CRM.

 

 

Thanks,

Anbu


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