Hi All
I have created Action profile to send e-mail conformation to customers.
I have taken processing as -" Smart forms mail"
The valus for processing as :
form name : ZCRM_ORDER_CONFIRMATION_01
Processing class : CL_DOC_PROCESSING_CRM_ORDER
Porcessing method : CRM_ORDER_EXEC_SMART_FORM.
I am able to send mails successfully. But my problem is with Senders address.
I am getting senders addresss as the user name of the CRM who is processing the order. ( For example . if i am creating an order, An e-mail conformation is send to customer with my Sender's name.)
My client want to have a standard e-mail address for all the mails send to customers from various users.
( example.: customercare@company.com)
Please help how can we customize it in CRM.
Thanks,
Anbu