we need this scenario in order to meet SAP BI Reporting and Data Migration.
Note: Hierarchy type Multilevel Categorization cant be used in our scenario-since it will not allow duplicate code ID's.
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Incident:
Error : "You can only Assign one category ID "XXX" duplicate to the same node".
If i am using duplicate Code ID's under different main code ID's we are above getting error..
Example: We have maintained schema as below
Groceries ID (A)----------------Level1
Packaging ID ( B)-------------Level2
Good ID (G1)--------------------Level 3
Bad ID (B1)-----------------------Level 3
Taste ID (C)---------------------Level2
Good ID (G1)---------------------------------Duplicate Category ID
Bad ID (B1)-----------------------------------Duplicate Category ID
From above example ,if we are using category code ID "Good (
ID G1)" ,multiple times under Packaging (
ID B) / Taste (
ID C),the system is throwing errors.
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Reference details
As per SAP with reference to below
(
https://help.sap.com/saphelp_crm700_ehp01/helpdata/en/43/1da7c5355906fde10000000a422035/content.htm?frameset=/en/48/bbe9add6b3356be10000000a421937/frameset.htm)
SAP is advising to use "Attribute categorization"-
"Attribute categorization"is not strictly hierarchical and allows you to use category duplicates to map value combinations.
Example of an attribute categorization:
Groceries
Packaging
Good
Bad
Taste
Good
Bad
Though SAP Suggests to use MLC Form type "Attribute categorization" if we have duplicates category ids,the system is giving errors.
Kindly suggest the solution as per our client business scenario
Note: We are using Service Request Transaction in order to handle
customer issues.
Note : We don't have a Subject profile (Code/Code Group/Subject profile
Concept)
kindly advice best solution based upon your experiences.